Q: Why are you not in-network for any insurance carriers?

A: We are not in-network for two reasons. Firstly, because maintaining your strictest confidentiality and discretion are of utmost importance to us.

Q: Aren’t insurance companies confidential too?

A: Most insurance companies require that we release any diagnostic impressions to them, indicating that you have a mental health illness. Without such diagnosis, insurance companies will not reimburse you for your therapy fees. Given that any diagnosis communicated to them becomes part of your permanent record, we have no control as to how that information may be used.

Q: What is the second reason that you are not in-network?

A: Secondly, we have made the difficult decision to opt out of any insurance panels because patient care is our top priority. We have chosen to spend more of our time caring for your needs instead of being on the telephone dealing with insurance company claims.

Q: What if I do not have the funds to afford therapy without my insurance?

A: We completely understand the challenge that this might create from a financial perspective. For this reason, we have taken on the additional financial burden and risk of accepting credit cards. This allows you to invest in your well being and that of your family without having to pay cash all at once.

Insurance

Q: Do you take insurance?

A: MiamiPsycDoc is an out-of-network provider with most insurance plans.

Q: What exactly does this mean?

A: This means that you are responsible for full payment at the time of service, but we will provide you with a monthly itemized statement (Superbill) which you may submit to your insurance company for reimbursement.

Q: How do I know if my insurance plan covers out-of-network services?

A: You will need to contact your insurance company prior to your first appointment in order to find out what your plan’s benefits are for out-of-network mental health services.

Q: What questions do I need to ask my insurance carrier?

A: We suggest that you ask the following questions:

1. Does my plan offer out-of-network mental health benefits?
   

2. What is my out-of-network deductible for mental health services?
   

3. Once I have met my deductible, what percentage of the mental health service will my plan cover?
   

4. In addition to the itemized Superbill with which the doctor will provide me, do I need to submit any forms to you?
   
   

Frequently Asked Questions

​Q:When is payment due?

A:  Full payment is due at the time of your appointment.

Q:Is a 24 hour, non-refundable cancellation policy standard practice for mental health providers?

A:  Yes, it is. Your appointment at that hour is held exclusively for you. A 24-hour advance notice of cancellation, is highly appreciated by us, as well as other clients, so that we have the opportunity to offer that appointment to someone on our waiting list who might be in great need of services.

Fees

Q: What are your fees?

A:  Our fees are based on the usual and customary rates for psychologists in the general community in which we practice.​

Q: What if I cannot make it to a scheduled appointment?
A: It is your responsibility to provide us with a 24-hour advance notice of cancellation. Once you have scheduled an appointment, you will be expected to pay for it unless you cancel it 24-hours prior. You will be charged for no-shows and for appointments that are cancelled with less than 24-hours advance notice. Insurance companies will not reimburse you for having missed your appointment.